BMS Chat, a fresh new way to engage your customers

Text enable your existing business telephone numbers and live text with your customers from any device

Business Message Chat

Once you begin chatting with your customers, employees or service providers, you will find so many ways to keep in touch.   It is easy to use, has a 95% response rate and will improve customer satisfaction and retention.

Key Elements

Business Message Chat allows your customers and employees the convenience of texting without the nuisance of a 3rd party app. Plus our “Click to Text” app can be directly linked to the Business Message Chat platform.

Target Audience

Business Message Chat has hundreds of use cases, perhaps thousands.  You can adapt BMS to limitless use cases including customer care, technical support or sales engagement.  Business Messaging Chat makes it easy to communicate with your markets.

Strategy

Business Message Chat provides a group text solution targeted to businesses that wish to enhance their communications with their employees and customers.  It offers an easy to use solution offering convenience with quick responses and flexibility.

How it works

Customer texts to your existing business telephone number from their mobile phone.

Reply from BMS Chat on any web-connected device, or forward the message to a different team member to reply. View message history between company and customer.

All The Right Things

bitscio offers innovative and collaborative business messaging solutions without a need for a third-party app!  The service is easy to activate and will easily grow as your business needs change.  You will receive detailed reporting and analytics.  And best of all, our personnel are available to speak with you live, anytime.   We make it easy!

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Convenient and easy to use

  • Auto-assign messages to a Group or Employee based on business number
  • Message forwarding to your e-mail or to your mobile device
  • Use your keyboard to send messages
  • Quick responses – compose pre-written responses
  • Organize and search messages via filters
  • Simple user adds and assign to new groups
  • Add a “Click to Text” on web pages
Plans

Group collaboration and company visibility

  • Introduces collaboration in messaging via a shared inbox approach
  • Optimal privatization features
  • Add notes to keep group members informed
  • Visibility of teammates that are logged on
  • Unique ID for every conversation
  • Archiving of messages for future reference
  • Usage and response trends via reports
Plans

Extremely flexible

  • Supports both SMS and MMS
  • Works with your land lines, toll free numbers and short codes
  • Private 1-on-1 messaging and 1-to-many
  • Distribution lists for sending broadcast text messages
  • Customizable auto replies
  • Concurrent conversations
  • Send long messages greater than 160 characters

 

Plans

Business Class Savvy

  • Single place to manage all of your messaging
  • Use on any web connected device
  • Unlimited telephone numbers, agents or groups in one account
  • Text enable existing landlines and tollfree numbers
  • Send/receive picture messages
  • Worldwide message delivery
  • White label options for your customers
  • Blocks messaging to customers who have opted out
Plans

Put your business phone line to work, contact bitscio today.

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